Mark Bannerman, Business Unit Executive at EOH Infor Services

Mark Bannerman, Business Unit Executive at EOH Infor Services

By Mark Bannerman, Business Unit Executive at EOH Infor Services (formerly Softworx) Infor’s Master Partner in Africa, operating as a Gold Partner

In South Africa, the strained economy has placed great pressure on industries across the country. Whether large, medium, small or micro – businesses across the board are faced with the same question; how much should we invest in infrastructure?

In a recent article by Nick Castellina, Director of Industry & Solution Strategy, Discrete Manufacturing, Infor, Castellina brings this question to the fore. “In a perfect world, functionality and ease of use would be the top criteria used when deciding to purchase, replace, or upgrade an Enterprise Resource Planning (ERP) solution. Unfortunately, in the real world, cost considerations rear their ugly head. Business leaders are concerned about the price of not only purchasing the solution, but also how much it will cost to implement, support, and maintain.”

Is ERP Worth Investing In? 

Delaying an ERP decision will certainly curb spend in the short-term. However, in the long-term and with the right ERP solution, productivity gains and business improvements will far outweigh the short-term savings.

The Five Benefits of Today’s ERP Investment with Infor

According to Castellina

1.  Access to New Functionality and Best Practices

The world is constantly evolving, and industries with it.

  • New business models, products, locations, and regulatory concerns must be supported
  • Old technology may not be able to support the new environment
  • ERP software vendors, like Infor, are continuously adding new industry specific best practices to their solutions that will ensure competitiveness
  • This will ensures flexibility to support growth, both in the short- and long-term

2.  The Ability to Utilise Emerging Technology

Analytics, mobility, cloud, partner networks, and the “internet of things (IoT)” are becoming table stakes in the modern business environment. “For example, using IoT and analytics together can help to support predictive maintenance and enable bigger profits in new service models. Outdated solutions cannot support this innovation.”

3.  Ease of Use

ERP ROI can only be achieved if employees buy into the solution and use it. For this to happen, it must be user friendly. “Updated solutions are more user friendly, encouraging your employees to seek out data and integrate it into decision-making.”

4.  The Potential to Attract and Retain Talent

“A major challenge for manufacturers today, for example, is the retirement of employees with years of tribal knowledge and manufacturing expertise, combined with a new generation of workers that are less inclined to embark on manufacturing careers.”

This new generation of digital natives demand technology that is user-friendly and supports how they like to work:

  • Software must mirror the look and feel of applications they use in their day-to-day lives
  • It must support immediate access to data and collaboration
  • Modern ERP solutions are a key differentiator when targeting this generation of workers

5.  Improvements to Key Performance Metrics

Research shows that organisation using the latest version of Infor’s ERP saw significant benefits in metrics such as complete and on-time delivery, inventory turns, internal schedule compliance, and reductions in operational costs.

“These benefits would only by exponentially improved over those without ERP at all. These performance improvements have a direct impact on the bottom line, which pay for the investment in the ERP solution.”


To discover how EOH Infor Services can help you embrace ERP today, CLICK HERE.


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