• how infor hospitality drives greater CX
    7 March 2019     Customer Experience, Hospitality

    how infor hospitality drives greater CX

    By Rentia Austin, Senior Account Executive at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner Every hospitality establishment knows that customer satisfaction is the most important indicator of success. If customers are satisfied, they will stay longer, spend more and offer repeat business. In a technology driven world, the industry would […]

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  • how to put customer experience first in 2018

    how to put customer experience first in 2018

    The Customer is King… or so they say. This single adage could be the most important ingredient in the recipe for success – yet so many businesses get it wrong. The Fourth Industrial Revolution drives greater reliance on electronics and information technology, bringing with it the opportunity to use digital transformation to enhance customer experience, […]

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