Mobilizing existing BI investments or building new content tailored for mobile users is becoming more pervasive and essential for day-to-day jobs. But after first implementation, continuing to be able to measure BI is essential for ongoing success.

Ironically, most progressive companies measure everything in the organization, yet don’t have a good way to measure themselves or their effectiveness. So what exactly should you measure?

Usage tracking

Monitor how many users have BI licenses, how often they log in, how many reports they run on average, how many queries they run against which data elements, and so on.

Social media analysis

Using social media analytics, you can evaluate the value of each report, using both empirical and subjective data, and by extension, the value users get from BI deliverables. This also helps the BI team delete unused and undervalued reports and get a better sense of what data in what format users find helpful.

Cost efficiencies

If you can, track the costs of making decisions. Before you initiate a BI project, establish a baseline set of figures that take into account the cost of hardware and software licenses and the number of hours per week that analysts spend accessing data rather than analyzing it multiplied by their fully loaded hourly salaries. After completing a BI project, measure these items again and compare the results to the baseline to gauge the financial lift of the BI project.

We’d be happy to discuss any of these measures with you – simply contact us and a EOH Infor Services consultant will be in touch.

Resources:

http://psychology.about.com/od/intelligence/fl/IQ-or-EQ-Which-One-Is-More-Important.htm

http://www.b-eye-network.com/blogs/eckerson/archives/2013/01/how_to_measure.php

http://www.computerworld.com/article/2581528/business-intelligence/the-future-of-business-intelligence.html

http://www.infor.com/articles/business-intelligence-just-got-10x-smarter

http://einsights.com/the-future-of-business-intelligence/