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  • EOH infor services launches infor hospitality to africa
    13 December 2018     Event, Hospitality, Infor

    EOH infor services launches infor hospitality to africa

    By Rentia Austin, Senior Account Executive at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner In hospitality, guest experience is the product – and nothing short of excellence will suffice. Infor has developed a targeted set of hospitality solutions, driving customer experience in a powerfully positive way. Infor Hospitality is already […]

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  • driving digital transformation in hospitality

    driving digital transformation in hospitality

    By Rentia Austin, Senior Account Executive at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner Perhaps more than ever before, the phrase “customer is King” is compelling industries across the globe to innovate their operations. Clients require excellence at every interaction; and in the hospitality industry, this means delivering the ultimate […]

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  • hospitality: keeping up with the silly season
    11 December 2018     Hospitality, Infor, Perform better in business

    hospitality: keeping up with the silly season

    By Rentia Austin, Senior Account Executive at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner Great service is in the details. Customers want entertainment, convenience, value and excellent service. For this reason, and especially now as we approach peak season, the hospitality industry needs technology designed specifically to help it deliver […]

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  • 11 December 2018     Hospitality, Press Release

    driving transformation & superior guest experiences in hospitality

    Thanks to Industry 4.0, globalisation and rapid digitalisation, today’s consumers are very connected and mobile. How does this impact the hospitality industry? According to an Infor report, in 2016, 52% of all travel reservations were made online, with 65% of same-day hotel reservations made from a smartphone. Hospitality organisations that don’t meet their customers’ need […]

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  • 7 December 2018     Press Release, Service Management

    how to: service management for every industry

    Service-centered industries face two key challenges in their pursuit to success; becoming ever more responsive, and delivering accurate, reliable services at speed. The services industry can be fickle. Research reveals that customers are twice as likely to report a bad experience than share about a good one. This means that services must be delivered on […]

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  • optimising complex business processes with modern cloud BI

    optimising complex business processes with modern cloud BI

    By Jane Thomson, Managing Director at EOH Infor Services (formerly Softworx) Infor’s Master Partner in Africa, operating as a Gold Partner What do businesses need to optimise complex business processes? The first step is making good business decisions quickly by understanding the results of the business better. This relies on business intelligence (BI) and analytics. In […]

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  • cloudsuite: industry meets customer demands and market pressures

    cloudsuite: industry meets customer demands and market pressures

    By Mark Bannerman, Business Unit Executive at EOH Infor Services (formerly Softworx) Infor’s Master Partner in Africa, operating as a Gold Partner There’s only one way to outperform the competition: meet customer demands and keep pace with increasing market pressures. With thin margins, and complex manufacturing processes to manage, industrial organisations require an enterprise resource planning […]

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  • 7 December 2018     ERP, Press Release

    localise or globalise – how ERP manages operations across locations

    Across the manufacturing and distribution sectors, improving operational efficiency is the difference between success and failure. To achieve this, organisations must employ the latest technology for effective Enterprise Resource Planning (ERP). When managed correctly, ERP integrates all aspects of an organisation’s operational workflow, bringing product planning, development, manufacturing, sales and marketing together to create a […]

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  • 7 November 2018     Automotive, Press Release

    driving accelerated growth in automotive business

    The automotive industry faces constant change. According to the National Association of Automobile Manufacturers of South Africa (NAAMSA), to achieve success, the automotive industry must deliver: internationally competitive products; fuel efficient, environmentally friendly vehicles; improved quality and choice; and high quality after sales service. These elements all require optimised operations and innovative approaches. Businesses within […]

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  • 7 November 2018     Manufacturing, Press Release

    overcoming digital dread

    As African manufacturers begin to upgrade their operations, mapping out an incremental approach is essential. Smart factories, digitisation, and the Internet of Things (IoT) are all hot topics in the manufacturing sector, generating considerable buzz – and some consternation. These disruptive technologies are exciting, yet the complexity can also be overwhelming. “With a practical, incremental […]

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