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  • how infor hospitality drives greater CX
    7 March 2019     Customer Experience, Hospitality

    how infor hospitality drives greater CX

    By Rentia Austin, Senior Account Executive at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner Every hospitality establishment knows that customer satisfaction is the most important indicator of success. If customers are satisfied, they will stay longer, spend more and offer repeat business. In a technology driven world, the industry would […]

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  • five dangers of hype driven IT investment
    7 March 2019     Perform better in business

    five dangers of hype driven IT investment

    By Jane Thomson, Managing Director at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner According to research conducted by Infor, modern manufacturers must be weary of investing in short-term IT patches and isolated point solutions for fast-fixes. “In the long-term, such application bandages can hurt system-wide visibility and create data confusion. […]

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  • is delaying your erp decision holding your business back?
    7 March 2019     ERP, Infor

    is delaying your erp decision holding your business back?

    By Mark Bannerman, Business Unit Executive at EOH Infor Services (formerly Softworx) Infor’s Master Partner in Africa, operating as a Gold Partner In South Africa, the strained economy has placed great pressure on industries across the country. Whether large, medium, small or micro – businesses across the board are faced with the same question; how much […]

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  • 29 January 2019     Hospitality, Human Resources

    technology: putting the “human” back in human resources

    A study recently published by the Journal of Economic and Financial Sciences confirms that as South Africa’s popularity as a tourist destination increases, the need for skilled human capital increases too. Especially during the festive season, the hospitality industry employs additional human resources (HR) to meet increased demand. This influx requires the effective management of […]

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  • 29 January 2019     Infor, Manufacturing, Press Release, The cloud

    breed efficiency; move industry into the cloud

    In the cutthroat manufacturing industry, complex supply chains must be carefully managed to ensure supply meets demand, and quality meets expectations. The goal? Respond faster to change, reduce excess inventory, and cut costs. The method? Cloud-based ERP. The result? Improved productivity; both in the office and on the shop floor. According to a study conducted […]

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  • 29 January 2019     Business Intelligence, Infor, Press Release

    building a new BI point of view

    In a data rich world, business intelligence (BI) must move past static information and siloed analyses. Modern BI must connect teams and applications across the enterprise via a trusted network of analytics and insights. This ensures that the business gains a comprehensive view of its operations, empowering it to make smarter decisions and perform better. […]

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  • tech trends to drive business success in 2019
    29 January 2019     Perform better in business, Tech Trends

    tech trends to drive business success in 2019

    By Jane Thomson, Managing Director at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner Business success requires a combination of skill, hard work, good timing and reliable support. In today’s modern world, software often provides this support, giving management the opportunity to automate processes and run their organisations like well oiled […]

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  • EOH infor services launches infor hospitality to africa
    13 December 2018     Event, Hospitality, Infor

    EOH infor services launches infor hospitality to africa

    By Rentia Austin, Senior Account Executive at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner In hospitality, guest experience is the product – and nothing short of excellence will suffice. Infor has developed a targeted set of hospitality solutions, driving customer experience in a powerfully positive way. Infor Hospitality is already […]

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  • driving digital transformation in hospitality

    driving digital transformation in hospitality

    By Rentia Austin, Senior Account Executive at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner Perhaps more than ever before, the phrase “customer is King” is compelling industries across the globe to innovate their operations. Clients require excellence at every interaction; and in the hospitality industry, this means delivering the ultimate […]

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  • hospitality: keeping up with the silly season
    11 December 2018     Hospitality, Infor, Perform better in business

    hospitality: keeping up with the silly season

    By Rentia Austin, Senior Account Executive at EOH Infor Services Infor’s Master Partner in Africa, operating as a Gold Partner Great service is in the details. Customers want entertainment, convenience, value and excellent service. For this reason, and especially now as we approach peak season, the hospitality industry needs technology designed specifically to help it deliver […]

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